Work worth walking through.

Gave a multi-service NHS/private healthcare provider its first consistent brand, and a site built for SEO, speed, and accessibility.

Four logos, each built on a specific idea rather than a generic mark, and each delivered as a complete, documented system: favicon to full lockups, light and dark, every industry-standard file format.

Replaced a 3-hour daily manual reporting slog with a 10-minute review, saving 620+ hours of admin time a year.

AI vision turns photographed paper feedback forms into live, structured performance dashboards.

From a single design brief to a fully engineered Next.js site: SEO, performance, and accessibility included, not left for later.

Redesigned guest check-in for a specific rugged tablet, fitting dense guest data on one screen with no scrolling, delivered in 15 days flat.

Redesigned OHC Gangway Check-In and Mustering for Windows Phone, then designed iCrew: Guest Services for iOS tablets, each built to its own platform's design standards rather than one layout stretched across both.

Redesigned OPERA's interface for iPad-first daily use without touching the backend, building the Visio pattern library and stencils the wider team used to carry the redesign forward.

Sat with US call-center reps to see the problem firsthand, then redesigned the ordering screen to surface the right customer context up front, cutting average call time from 10-20 minutes to 5.

A version-controlled ARIA reference for developers, spelling out exactly which roles and attributes are mandatory, situational, or unnecessary, that measurably cut down accessibility bugs once teams started using it.